If you mean restart, Fitbit’s official instructions reboot the device without losing activity data. A factory reset or clearing user data is different: it erases information stored on the device, including unsynced activity and settings, and requires setup again. Try the model-specific restart below first; reserve erasing data for a serious failure or before returning or giving away a device.
Restart or factory reset: which do you need?
| Action | What it does | When to use it |
|---|---|---|
| Restart | Turns the device off and on without losing activity data. | For a routine reboot or an unresponsive device, following the instructions for its model. |
| Factory reset or erase device | Clears information stored locally, including unsynced activity and settings; you must set up the device again. | As a last resort for serious failures, or before returning or giving away the device. |
Google Health Help Center distinguishes a restart from erasing device data: a restart does not lose activity data, while recovery reset procedures are a last resort for serious failures such as an unresponsive device, boot loop, or persistent update failure. Read Google’s Fitbit restart instructions and update troubleshooting guidance.
Restart your Fitbit by model
First identify the exact model. Button combinations differ between generations, and the charging-cable fallback is not the same for every tracker.
| Model | If the screen responds | If it does not respond |
|---|---|---|
| Charge 6 | Swipe down from the clock screen, open Settings, choose Restart Device, then Restart. | Connect the charging cable. Press its button three times, pausing one second between presses. Wait about 10 seconds or until the Fitbit logo appears. |
| Luxe | Open Settings, choose Restart Device, then Restart. | Connect the charging cable. Press its button three times, pausing one second between presses, then wait for the logo. |
| Versa Lite, Versa 2, Versa 3, Versa 4 | Press and hold the button for 10 seconds until the Fitbit logo appears, then release. | Use the same button hold: press and hold for 10 seconds until the logo appears, then release. |
| Original Versa | Hold the left button and bottom-right button together for 10 seconds until the logo appears. | Use the same two-button combination for 10 seconds until the logo appears. |
| Sense, Sense 2 | Press and hold the side button for 10 seconds until the Fitbit logo appears, then release. | Use the same side-button hold for 10 seconds until the logo appears. |
| Inspire 3 | Open Settings, choose Restart Device, then Restart. | Connect the charging cable and hold the tracker buttons for 10 seconds. Release when it vibrates and the Fitbit logo appears. |
| Inspire 2 | Open Settings and choose Reboot Device. | Connect the charging cable and hold the buttons for 10 seconds. Release when it vibrates and the smile icon appears. |
| Original Inspire, Inspire HR | Use the charging-cable procedure. | Connect the charging cable and hold the button or buttons for 5 seconds. Release when the tracker vibrates and displays the smile icon. |
For Charge 6 and Luxe, Google also lists an alternate fallback: unplug the cable, wait one second, reconnect it, and repeat three times within eight seconds; then wait for the restart. Follow the instructions for your model and stop when the logo appears. Google Health Help Center has the full restart steps.
Free tools Windows power users keep installed
One-click scans. No signup required.
#1 Best Overall
- ▶Compatibility: This charger cable compatible for Fitbit Charge 6 / Charge 5 / Luxe charger. with strong magnet, firmly absorbing your watch well for charging. (with 3.3 feet charging cord)
- ▶Durable & Speedy: The Charge 6/Charge 5/Luxe charging cable is made of high quality wire and plastic, provides a stable and fast charging speed, about 1.5 hours a full charge.
- ▶Safe & Portable: The Charge 6/Charge 5/Luxe charger built in smart chips to detect over-current, over-voltage, over-circuit protection, offers a safe environment for charging. with a portable size very easy to carry it on travel.
- ▶Convenient and Easy to Use: To get a charging just plug it into USB port on your PC, laptop, notebook, wall charger or car charger. Geting a better experience, we suggest you to use the recommended adapter (5V 1A).
- ▶What You Get: 2 x Charge 6/Charge 5/Luxe charger, Sincerely after-sales service, if have any question we will deal with it for you within 24 hours.
Before you erase your Fitbit
- If the device can still sync, sync it before erasing. Unsynced activity is stored locally and can be lost when device data is cleared.
- Confirm the exact model and follow its official erase instructions. Do not use a restart button combination as a factory-reset procedure.
- If you are giving the device away, erase stored content and personal information, then remove the device from your account as directed by Google.
Google recommends recovery reset procedures as a last resort for serious failures. For device-specific erase instructions, use Google’s guide to erasing a Fitbit device. Supported groups listed there include Charge 5/6, Inspire 3, Luxe, and Sense/Versa families.
Charging-cable fallback
Charge 6 and Luxe restart instructions use the charging cable when the tracker is unresponsive. Google says Charge 5, Charge 6, and Luxe share a charging cable; a new one is not necessary if your existing cable works. See Google’s Fitbit charging guidance.
Rank #2
- Mixblu replacement charging cables are specially designed for Charge 6, Charge 5 and Luxe only.
- According to customer voice and market research, we continuously optimize the magnetic attraction strength, and the upgraded version can provide a strong and stable connection after testing.
- Passed thousands of qualified tests, it can provide a fast charging speed and stable charging status.
- Made of ABS plastic and TPE cable, lightweight, stable and durable, giving you a good charging experience.
- 3.3ft long charging cord provides you convenient use and the flexibility you need.
FAQ
Will restarting my Fitbit delete my steps or activity?
No. Google says a restart turns the device off and on without losing activity data. A factory reset or erase is a separate action and clears locally stored information.
Is restarting the same as a factory reset?
No. Restarting reboots the device. A factory reset or clearing user data erases local information and means setting up the device again.
Outdated Drivers Are Slowing You Down
One free scan finds every outdated or missing driver and matches the right update for your exact hardware.Free scan · exact hardware matchWindows Errors? Fix Them Before They Spread
Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallRank #3
- Charger
- Plugs into USB port
- Securely holds tracker for optimal charging
- Designed and manufactured by Fitbit
How do I restart a frozen Fitbit Charge 6?
Connect it to its charging cable and press the cable button three times, pausing one second between presses. Wait about 10 seconds or until the Fitbit logo appears.
What should I do before giving away my Fitbit?
Erase the device’s stored content and personal information, then remove it from your account. Use Google’s device-erasure instructions for the relevant model.
Rank #4
- Compatible: Mixblu replacement charging cables only designed for Charge-6, Charge-5 and Luxe
- Strong Magnetic: According to customer voice and market research, we continuously optimize the magnetic attraction strength, our cable can provide a strong and stable connection after testing
- Fast & Stable: Passed thousands of qualified tests, it can provide a fast charging speed and stable charging status
- Long Cable: 3.3ft long charging cord provides you convenient use and the flexibility you need
- Package: 1 Pack tested charging cables for Charge-6/Luxe/Charge-5
Do all Fitbit Inspire models restart the same way?
No. Inspire 2, Inspire 3, and the original Inspire/Inspire HR have different instructions. Identify your generation and use the matching steps above.
Quick Recap
Best Value
![Fitbit Charge 6/5 & Luxe Replacement USB Charging Cable [2-Pack, 1m/3.3ft]](https://m.media-amazon.com/images/I/413x2oM4H-L._SL160_.jpg)
- [Commpatible Model] This charger fits for Fitbit Charge 6, Fitbit Charge 5 and Fitbit Luxe Fitness Tracker (Not compatble with Fitbit Charge 4/ Charge 3/ Charge 2) - with 3.3 feet USB charging cable.
- [Original Charging Speed] The Charge 6/5/Luxe charging cable provides a original charging speed, about 1 hours a full charge. Note: please use the recommend USB adapter (5V/1A)
- [Ultra Safe Charging] The Charge 6/5/Luxe charger built-in over-voltage protection, over-current protection, short-circuit protection. Provides stable and safe charging for your smart band.
- [More Convenient] With a replacement Charge 6/5/Luxe charger cable will make your smart watch charged more convenient when you are at home, in office or on travel.
- [Package Include] 2pcs charger for Fitbit Charge 6/5/Luxe charger cable. If any problem, please contact us online (Note: the smart watch is not included)
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
Do these 3 things before closing this tab:
1Repair Windows errors before they cause bigger problems2Fix the driver behind crashes, sound loss and screen glitches3Clear out junk files and repair common Windows errors
