Do these 3 things before closing this tab:
1Repair Windows errors before they cause bigger problems2Scan for outdated or missing drivers - takes under a minute3Clear out junk files and repair common Windows errorsThere is no separate Fitbit Charge 5 app. Download the official Google Health (Fitbit) app from the Google Play Store or Apple App Store, then sign in with a Google Account and add your Charge 5. Google’s current requirements are Android 11 or later, or iOS 16.4 or later.
What app does the Fitbit Charge 5 use?
The Charge 5 uses the general Fitbit companion app. Older manuals and setup guides call it the Fitbit app, while the current app-store name is Google Health (Fitbit). Google’s support pages may also refer to it as the Google Health app.
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When downloading, verify all of the following:
- The developer is Google LLC.
- You are downloading from the official Google Play listing or Apple App Store listing.
- The Android application identifier is
com.fitbit.FitbitMobile. - The description refers to Fitbit devices.
Do not install an APK from an unfamiliar website, a third-party “Charge 5 app,” or a watch-face utility presented as the official setup app.
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Check these requirements first
Google’s current Google Health requirements, documented on August 18, 2026, are:
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- EXCLUSIVE BUNDLE INCLUDES: 1x Fitbit Charge 5, 1x Charging Cable, 1x Infinity Band (Small & Large), 1x Compatible Wall Charging Plug
- SLEEP TRACKING & SLEEP STAGES Automatically Tracks How Long You Sleep Each Night and Time Spent in Light, Deep and Rem Sleep Stages*
- WATER RESISTANT You’re Covered to 50m, So Dance in the Rain if That’s How You Want to Work Out Today. Steps, Distance & Calories Displays Stats on Wrist and in the Fitbit App*
- CALL, TEXT AND APP NOTIFICATIONS See Calls, Texts & Smartphone App Notifications on Your Wrist When Your Phone is Nearby. Compatible With IOS and Android Devices, Fitbit Devices Are Compatible With IOS and Android Phones
- BUILT-IN GPS See Pace & Distance on Your Wrist — No Phone Needed. Active Zone Minutes - Tracks Your Time in Heart Rate Zones So You Get Credit When You Work Harder. Workouts in Cardio or Peak Zones Earn Double Minutes*
| Phone | Minimum requirement |
|---|---|
| Android | Android 11 or later |
| iPhone | iOS 16.4 or later |
You will also need a Google Account, internet access, Bluetooth, sufficient phone storage, and a charged Charge 5. Keep the phone and tracker close together during pairing and firmware updates. Google lists some compatibility risks even when the operating-system requirement is met, including the Huawei P8 Lite, Huawei P9 Lite, Xiaomi Mi 6, and Huawei P20 Lite. See Google’s current compatibility and account guidance if you use one of these models.
Download and set up the app on Android
- Open the Google Play Store.
- Search for Google Health (Fitbit) or Google Health Fitbit. Searching for “Fitbit” may also find it.
- Confirm that the developer is Google LLC.
- Tap Install and wait for the download to finish.
- Open the app and tap the option to sign in with Google.
- Sign in with an existing Google Account or follow the prompts to create one.
- Allow permissions requested for Bluetooth, notifications, location-based functions, and syncing. Location permission is especially relevant to GPS features.
- Choose the option to set up or add a device, then select Charge 5.
- Follow the pairing instructions shown in the app. Keep the tracker nearby until setup completes.
The Charge 5 may display a confirmation code during pairing. The app may also offer a firmware update; do not move the tracker away or close the app while the update is in progress.
Download and set up the app on iPhone
- Open the App Store.
- Search for Google Health (Fitbit).
- Confirm that the developer is Google LLC and that the listing requires iOS 16.4 or later.
- Tap Get, authenticate with Face ID, Touch ID, or your Apple Account password, and wait for installation.
- Open the app and sign in with a Google Account, or create one if needed.
- Turn on Bluetooth when prompted and approve the permissions required for syncing, notifications, and GPS-related features.
- Choose the device setup option and select Charge 5.
- Follow the pairing instructions while keeping the iPhone and tracker close together.
The official U.S. listing is available through the Apple App Store. Store availability and app features can vary by country.
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- EXCLUSIVE BUNDLE INCLUDES: 1x Fitbit Charge 5, 1x Charging Cable, 1x Infinity Band (Small & Large), 1x Compatible Wall Charging Plug
- SLEEP TRACKING & SLEEP STAGES Automatically Tracks How Long You Sleep Each Night and Time Spent in Light, Deep and Rem Sleep Stages*
- WATER RESISTANT You’re Covered to 50m, So Dance in the Rain if That’s How You Want to Work Out Today. Steps, Distance & Calories Displays Stats on Wrist and in the Fitbit App*
- CALL, TEXT AND APP NOTIFICATIONS See Calls, Texts & Smartphone App Notifications on Your Wrist When Your Phone is Nearby. Compatible With IOS and Android Devices, Fitbit Devices Are Compatible With IOS and Android Phones
- BUILT-IN GPS See Pace & Distance on Your Wrist — No Phone Needed. Active Zone Minutes - Tracks Your Time in Heart Rate Zones So You Get Credit When You Work Harder. Workouts in Cardio or Peak Zones Earn Double Minutes*
Prepare the Charge 5 for pairing
Charge the tracker before beginning. The Charge 5 manual says a full charge takes approximately one to two hours. Then open Google Health (Fitbit), sign in, and add the tracker from inside the app.
Downloading the app does not automatically pair the Charge 5. Successful setup means that the tracker appears in your account, the pairing confirmation is completed, and the first synchronization begins. The app is where you view activity, sleep, workouts, and other data recorded by the tracker.
Use the app’s pairing flow rather than adding the Charge 5 through the phone’s ordinary Bluetooth settings first. Keep both devices within roughly 30 feet (10 meters), as recommended in the Charge 5 documentation.
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- This Exciting Bundle/Kit Includes: Fitbit Charge 5 Advanced Fitness & Health Tracker (Lunar White/Soft Gold), Small & Large Bands, PremGear 3.3ft USB Charging Cable, PremGear Wall Adapter, PremGear Screen Protectors & PremGear Quality Cleaning Cloth
- REDEFINE YOU ROUTINE – Optimize your activity and routine with Daily Readiness, a personalized score available with your included 6-month Premium membership. Daily Readiness uses insights from your exercise, sleep and Heart Rate Variability (HRV) and lets you know of you’re ready for a workout or need to prioritize recovery (requires Premium subscription
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- TRACK TRENDS IN YOUR WELLNESS – See important changes in your wellness with health metrics such as SpO2 the level of oxygen in your blood heart rate variability, breathing rate…+ See your personal range and trends for each metric from the past month
- LEVEL UP YOUR HEALTH & FITNESS – Transform your insights into impact with your included 6-month Premium membership and discover inspiration with new recommended workouts, mindfulness sessions, fun challenges and more. Also, get health insights specific to your body and mind for a more complete understanding of your well-being
If you cannot find or install the app
The app does not appear in search
- Search for Google Health Fitbit, not only “Fitbit Charge 5.”
- Open the exact official Play Store or App Store listing.
- Check that your phone meets Android 11 or iOS 16.4 requirements.
- Check your store country, account, and parental-control restrictions.
- If your phone is a listed compatibility-risk model, try another supported phone.
Do not solve a missing listing by downloading an APK from an unofficial source.
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- Restart the phone.
- Check available storage.
- Install pending phone operating-system updates.
- Retry using reliable Wi-Fi or cellular data.
- On Android, clear the Google Play Store cache if the store is stuck.
- On iPhone, confirm the device can run iOS 16.4 or later.
- Check whether a work-managed phone blocks app installation, Bluetooth, location, or background activity.
Clearing the Play Store cache and resetting an app-store login are general troubleshooting steps, not special Charge 5 requirements.
If the Charge 5 will not connect or sync
- Charge the tracker and keep it near the phone.
- Turn Bluetooth off, wait briefly, and turn it on again.
- Open Google Health (Fitbit) and confirm that you are signed in.
- Force-quit and reopen the app.
- Restart the phone and restart the Charge 5.
- Check that required permissions and background activity are still enabled.
- Retry setup inside the app rather than from the phone’s Bluetooth menu.
- Remove an old Charge 5 entry from the account or Bluetooth list only when the app directs you to do so.
- Try another compatible phone if the problem continues.
For an unresponsive tracker, the Charge 5 manual describes connecting the charging cable and pressing the charger button three times within eight seconds, holding each press for about one second. Wait for the Fitbit logo. The manual states that restarting does not delete data. Avoid a factory reset unless official support specifically recommends it, because resetting can erase stored information and setup details.
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- Fitbit Charge 6 tracks key metrics from calories and Active Zone Minutes to Daily Readiness and sleep; move more with 40+ exercise modes, built-in GPS, all-day activity tracking, 24/7 heart rate, automatic exercising tracking, and more[1]
- See your heart rate in real time: Just link your Charge 6 to compatible exercise machines, like treadmills, ellipticals, and more[2]; and stay connected with YouTube Music controls[3]
- Tune into your body: Track your response to stress with a stress management score; learn about the quality of your sleep with a personalized nightly Sleep Score; and wake up more naturally with the Smart Wake alarm
- Run your routine with Google essentials: Find your way seamlessly during runs or rides with turn-by-turn directions from Google Maps on Fitbit Charge 6; and when you need a snack break on the go, just tap to pay with Google Wallet[1,4]
- Unlock more with Google Health Premium: With a premium membership, get personalized coaching that’s built with Gemini and adapts to your life[7]; get a 3-month trial at no cost to you[5] (Google Health Premium subscription sold separately)
For some app problems, Google Play support responses recommend logging out, force-quitting the app, restarting the phone, and signing in again. A temporary service outage or an account issue can also stop syncing.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What if you have an old Fitbit account?
Older articles may tell you to create or use a Fitbit account. Google’s current documentation says a Google Account is required for Google Health, and Fitbit-account users need to move to a Google Account to access Google Health. Follow the migration prompt shown in the app rather than assuming an old Fitbit login will still work.
Google’s documentation references transition dates in 2026 that have already passed. If the app does not offer access to your legacy account or its data, contact Google/Fitbit support instead of creating multiple accounts or assuming migration is reversible.
Android and iPhone differences
Both platforms support the companion app when they meet the current requirements, but features are not identical. Notification controls, calendar behavior, and message interactions vary by operating system. The Charge 5 manual identifies quick replies as an Android feature for supported messages.
Charge 5 supports dynamic GPS. When your phone is nearby, it may use the phone’s GPS; otherwise, it may use built-in GPS. Phone-GPS use requires Bluetooth, pairing, phone location services, and location permission for the app. That permission is relevant to GPS and location-dependent features, not necessarily to basic step tracking. Availability of payment, health, and other features can also vary by country, phone, bank, operating system, and account.
Do you need Fitbit Premium?
No. You do not need Premium to download Google Health (Fitbit), pair a Charge 5, sync basic data, or view ordinary activity information.
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Scan for outdated or missing drivers - takes under a minuteDriver Scan →Clear out junk files and repair common Windows errorsFree Scan →Premium is an optional in-app subscription for additional programs, insights, workouts, mindfulness content, and other features. The U.S. App Store listing showed a price of $9.99 per month or $79.99 per year when checked on August 18, 2026. Prices, taxes, trials, renewal terms, and availability can vary by country, platform, and promotion.
Charge 5 setup checklist
- Downloaded Google Health (Fitbit) from an official app store.
- Verified the developer is Google LLC.
- Confirmed Android 11+ or iOS 16.4+.
- Signed in with a Google Account.
- Turned on Bluetooth and relevant permissions.
- Charged the Charge 5.
- Added Charge 5 from inside the app.
- Completed pairing and the first sync.
- Allowed any firmware update to finish.
Health metrics from the Charge 5 are for general wellness and are not medical diagnoses or medical advice. For official requirements and device guidance, consult Google’s Google Health documentation, the GPS guidance, and the device-management help page.
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