Rolex lists its own Melbourne service centre at 104 Exhibition Street, open weekdays from 9:00am to 5:00pm. Melbourne also has authorized retailer service locations, including Boutellier Montres and Watches of Switzerland. The available official and provider pages confirm locations and service arrangements, but do not publish a Melbourne customer-satisfaction score, service price or turnaround estimate.
Where is the Rolex service centre in Melbourne?
Rolex’s listing for ROLEX AUSTRALIA MELBOURNE gives the address as 104 Exhibition Street, Melbourne VIC 3000, Australia, and the phone number as +61 3 9658 0900. The locator displays hours of Monday to Friday, 9:00am–5:00pm, with Saturday and Sunday closed. Call ahead to confirm details before travelling, as locator information can change. [c001]
What other authorized Rolex service locations are in Melbourne?
“Melbourne Rolex Service Centre” can mean Rolex Australia’s own centre or a service point operated by an authorized retailer. Rolex says every Official Rolex Retailer and Rolex affiliate is authorized to receive a Rolex watch for servicing; that does not make every venue a Rolex-operated centre. [c003]
| Venue | Address and entry | Contact and listed hours | What is established |
|---|---|---|---|
| ROLEX AUSTRALIA MELBOURNE | 104 Exhibition Street, Melbourne VIC 3000 | +61 3 9658 0900; Monday–Friday, 9:00am–5:00pm; weekends closed, according to the Rolex locator | Rolex’s own Melbourne centre listing. [c001] |
| Boutellier Montres Melbourne – Collins Street | 70 Collins Street, Melbourne | +61 3 7064 4488; hours not stated in the cited locator information | Listed by Rolex as an Official Rolex Retailer and Service Centre. [c002][c005] |
| Watches of Switzerland Melbourne – Collins Street | Level 3, 294–296 Collins Street, Melbourne VIC 3000; the provider says to enter via the foyer beside its boutique | 1300 808 135; Monday–Friday, 9:30am–4:30pm, according to Watches of Switzerland | Rolex’s locator lists the retailer and service centre. Watches of Switzerland describes its location as an Authorised Rolex Service Centre. [c002][c004] |
For its Melbourne centre, Watches of Switzerland says it has Rolex-trained technicians and uses genuine Rolex parts and equipment for approved Rolex work. These are the provider’s statements, not independent findings about repair quality or customer satisfaction. [c004]
#1 Best Overall
- 【Watch repair tool kit】- JOREST watch repair tool kit contains common tools required for repairing watches, suitable for adjusting and replacing watch straps, opening watch covers, replacing watch batteries, gaskets, etc., and has detailed operations Manual to help you solve watch problems at home and save expensive repair costs.
- 【Adjust the strap】- Metal watch band link remover, watch band holder, pin punches, double-headed hammer and spring bar tool with scale are used to replace various watch straps, adjust the length of the strap to fit your wrist.We are equipped with 15PCS spare needle to improve the service life of the tool, suitable for pin punch and metal watch band link remover.
- 【Suitable for different watch covers】- Watch back case opener is used for watch cases with grooves；watch case opening pry is used for the watch case with a pry opening；Screwdriver is used for watch case fixed by screws；tweezer is used to remove the battery.The use range of the watch back case opener is 15-55mm, and the drill bit spacing is set by rolling the adjusting wheel to fit the groove of your watch back.
- 【Five-in-one watch screwdriver】- Five types of screwdriver bits are suitable for many situations: watch battery fixing screws, watch case screws, watchband screws, and can also be used for glasses screws. The cover at the end of the screwdriver can be opened, and the inside is hollow for storing other screwdriver bits.
- 【The purpose of the watch case holder】 - The watch case holder can be used with other tools in the kit to help fix the watch and reduce the risk of sliding and scratching the watch. It is suitable for watches of various sizes, and can be used for watches with a diameter of up to 50mm.
What are the Melbourne Rolex Service Centre opening hours?
Rolex’s locator displays 9:00am–5:00pm, Monday through Friday, for ROLEX AUSTRALIA MELBOURNE; it shows the centre closed on weekends. Watches of Switzerland lists weekday hours of 9:30am–4:30pm for its Melbourne service centre. The cited locator information does not state hours for Boutellier Montres. Confirm the relevant venue’s hours and appointment or drop-off arrangements directly before visiting. [c001][c004][c005]
Is Watches of Switzerland Melbourne an authorised Rolex service centre?
Yes. Rolex’s locator identifies Watches of Switzerland Melbourne – Collins Street as a retailer and service centre, and Watches of Switzerland calls its Melbourne location an Authorised Rolex Service Centre. Its own page provides the Level 3 address, foyer entry guidance, phone number and weekday hours. [c002][c004]
Rank #2
- UPGRADE COMPLETE 155 PCS WATCH REPAIR KIT suit for professional and general use, which can solution for most watch repair requirements
- MULTIFUNCTION DELUXE WATCH TOOLS SET has every tool you need, 3 point watch wrench case opener (extra large), watch band link remover tool, pin punch, hammer, pliers, spring bar removal tool, band holder, 5x screwdriver, tweezers, case pry
- INCLUDED XL WATCH WRENCH CASE OPENER up to 55MM, easy to open groove type oversize watches. This kit is perfect for common watch trouble, like opening watch back cover, watchband adjustment, changing watch batteries, watch band remover, watch resize, watch pins remover. You will never pay pricey watchmaker fees again
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- EXCELLENT WEARABILITY NYLON STORAGE BAG holds the whole watch repair set neatly, and this portable zipper case is easy to carry, you can transport it to fix your watch anywhere you want
Can I take my Rolex to an official Rolex retailer for servicing?
Rolex’s Australian care-and-servicing page says every Official Rolex Retailer and Rolex affiliate is authorized to receive a Rolex watch for servicing. Receiving a watch is not necessarily the same as carrying out all work at that location, so ask the venue whether it accepts your watch, what the next steps are, and whether an appointment is needed. [c003]
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What can be verified about customer satisfaction?
The cited Rolex location and servicing pages and Watches of Switzerland’s service page do not provide a Melbourne-specific satisfaction score, survey results, or a documented review methodology. They establish venue details and describe authorized service arrangements, not how customers rate their experiences. No service price or turnaround estimate is published in these sources either. Those details should be requested from the chosen venue for the specific watch and work being considered.
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Best Value
- 【149IN1 Powerful Watch Repair Kit】 This complete and easy-to-use tool set lets you handle bracelet removal, strap adjustment, case opening, and battery replacement with confidence. Enjoy the satisfaction of DIY repairs while avoiding the hassle and high cost of watchmaker fees
- 【Upgraded Complete Toolkit】 This all-in-one watch repair kit comes with everything you need: a case opener, strap remover, screwdrivers, pry tools, case holder, strap holder, tweezers, hammer, 108 watch pins, and spare parts. Great for fixing watches from brands like Rolex, Casio, Seiko, Citizen, and more
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- 【Beginner-Friendly】 The watch link removal kit comes with a clear, illustrated instruction manual, making it easy even for complete beginners to perform watch repairs in minutes—saving you both time and costly service fees
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- 【Watch battery replacement kit】-- This watch battery removal kit consists of a watch back case opener, a watch case opening pry, a caseback holder, a five-in-one watch screwdriver handle, and five screwdriver bits (-1.0/ -1.2/ -1.5 /+1.5 /+1.8), a spring bar tool, tweezers, 20PCS 1.5ΦSpring bar (4* 16/18/20/22/24mm) and a cleaning cloth.
- 【Suitable for different watch covers】-- Watch back wrench is used for watch cases with grooves；watch case opening pry is used for the watch case with a pry opening；Screwdriver is used for watch case fixed by screws；tweezers are used to remove the battery.The use range of the watch back case opener is 15-55mm, and the drill bit spacing is set by rolling the adjusting wheel to fit the groove of your watch back.
- 【Five-in-one watch screwdriver】-- Five types of screwdriver bits are suitable for many situations: watch battery fixing screws, watch case screws, watchband screws, and can also be used for glasses screws. The cover at the end of the screwdriver can be opened, and the inside is hollow for storing other screwdriver bits.
- 【The purpose of the watch case holder】-- The watch case holder can be used with other tools in the kit to help fix the watch. Moreover, it is more effective in avoiding the risk of sliding and scratching the watch after reducing the diameter of the spring. It is suitable for watches of various sizes, and can be used for watches with a diameter of up to 50mm.
- 【Picture Operation Manual】-- The kit comes with a user manual（in English）. The detailed pictures explain the correct usage method to you, avoid damaging your watch by wrong operation, and help you solve the watch problem at home.
Rank #3
- 【2024 Upgraded Adjustable Watch Opener】①Bigger size for better grip;②It is equipped with three different shapes of jaws, which can better adapt to different types of grooves;③The jaws are more stable, and when used with an anti-slip film, they can help you complete the job safely and efficiently.
- 【Multifunctional Screwdriver】We centralized the functions of removing screws from watches and glasses, prying open watch covers, and replacing watch spring bars in this screwdriver, which helps you save storage space and saves you the trouble of keeping multiple tools.
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- 【Replace the Watch Battery & Adjust the Watch Band】Suitable for watch backs with a pry opening, watch backs with grooves or watch backs with screws; The metal link remover and hammer tool can help you adjust the strap length to fit your wrist.
- 【Illustrated Instruction Manual】The instruction manual（in English） describes in detail how to use each tool, which makes it easy for even beginners to get started. This upgraded watch repair tool set is perfect for professional repairers or watch enthusiasts.
Questions to ask before arranging service
- Does this location accept my watch for the service it needs, or will it be sent elsewhere?
- Do I need an appointment, and what identification or paperwork should I bring?
- Can you provide an estimate after inspecting the watch, and how will I approve any work?
- What is the likely turnaround for this particular job, and will you update me if it changes?
- How can I confirm the address, entry instructions and opening hours on the day I plan to visit?
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